privacy policy
Last updated: August 13, 2025
Covo operates this store and website, including all related information, content, features, tools, products, and services, to provide you—the customer—with a carefully curated shopping experience (collectively, the “Services”). Covo relies on the Shopify platform, which enables us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, purchase, or otherwise transact through the Services, or communicate with us in any other way. In the event of any conflict between these Terms of Service and this Privacy Policy, the Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and are aware of how your information is collected, used, and disclosed as described herein.
The personal information we collect or process
When we use the term “personal information,” we are referring to information that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymized data or data that has been de-identified so that you cannot be identified or linked to it.
We may collect or process the following categories of personal information based on how you interact with the services, where you live, and as permitted or required by applicable law.
Contact information: Name, address, billing address, shipping address, phone number, email address.
Financial information: Payment card details, transaction details, payment method, payment confirmation.
Account details: Username, Password, Preferences, Settings •
Transaction information: Products you view, purchase, or cancel, and your transaction history.
Correspondence with us: Information you share when contacting customer service.
Device data: Information about your device, browser, or network connection, including your IP address.
Usage data: Details of your interaction with the site and services.
Sources of personal information
We may collect personal information from the following sources
Directly from you when you create an account, place an order, or contact us.
Automatically through the website via your device, cookies, and similar technologies.
Service providers who help us run the store or process payments •
From our partners or other third parties where legally permitted.
How to use your personal information
We may use your personal information for the following purposes
Providing services, operating the store, and processing orders and payments.
Personalize and enhance your shopping experience and remember your preferences.
Contacting you regarding orders or technical support •
Sending marketing materials or offers if you agree.
Enhancing security and preventing fraud and illegal activities.
Compliance with legal and regulatory obligations.
How to disclose your personal information
We may share your personal information in the following cases
With and from service providers involved in store operation, payment, and shipping.
With marketing and advertising partners, subject to legal approval or permission.
When you request or consent to share your data •
To comply with laws or protect Covo's rights.
Our relationship with Shopify
The Covo store is hosted on the Shopify platform, which may collect and process your data to provide and improve services. Your data may be transferred to other countries. To learn more, please review Shopify's privacy policy.
Third-party websites and links
This website may contain links to external websites. Covo is not responsible for the privacy practices or content of those websites.
Children's data
Kovo services are not intended for children, and we do not knowingly collect personal data from minors.
Data security and retention period
We employ reasonable security measures to protect your data, but we understand that no method is 100% secure. We only retain your data for as long as necessary to provide services or comply with laws.
Your rights and choices
Your rights may include, depending on your geographical location
Accessing your personal data •
Request to correct or delete data.
Restricting or objecting to processing.
Managing marketing communication preferences.
Complaints
If you have a privacy-related complaint, you can contact us directly or the data protection authority in your region.
International data transfer
Your data may be transferred outside your country. For the EU or UK, we rely on recognized legal mechanisms for data protection.
Privacy Policy Changes
We may update this policy from time to time. Any updates will be posted on this page as required by law.